WONDERGEL F.A.Q.
Frequently Asked Questions



 
  1. Where is DR. PIERRE Wondergel Exfoliating Gel* made?

    2. All DR. PIERRE HERBAL COSMECEUTICALS SKINCARE products (Wondergel Exfoliating Gel included) are researched, developed, and manufactured exclusively in DR. PIERRE HERBAL COSMECEUTICALS SKINCARE laboratories in Singapore. 
     
  2. Is DR. PIERRE Wondergel Exfoliating Gel herbal-based?

    3. All DR. PIERRE HERBAL COSMECEUTICALS SKINCARE products are herbal. 
     
  3. Is DR. PIERRE Wondergel Exfoliating Gel for male and female skin?

    4. Yes. It's suitable for both men and women.
     
  4. What's the difference between DR. PIERRE Wondergel and gel cleansers of other makes?

    5. Every manufacturer can make gel cleansers, but only DR. PIERRE HERBAL COSMECEUTICALS SKINCARE can make this revolutionary Wondergel product that deep cleanses so easily, so effectively, so efficaciously and the list can go on. But you be the judge. It's best that way. Use it yourself and you'll join the happy millions to acknowledge the unique efficacies of DR. PIERRE Wondergel Exfoliating Gel.
     
  5. What if I'm not happy with the product?

    6. DR. PIERRE Wondergel comes with a FULL MONEY BACK GUARANTEE IF NOT COMPLETELY SATISFIED!!!
    Refund will either be by Check or by way of crediting to your Credit Card/PayPal account, and you'll be duly notified by email once credit is effected. See below for more details.
     
  6. Can I use DR. PIERRE Wondergel Exfoliating Gel everyday?

    7. Yes, but you don't have to. Three times a week will be sufficient to maintain a supple, silky complexion. You can alternate with DR. PIERRE's other daily cleansers for the other days. Refer to usage directions printed on back of tube.
     
  7. Must I use another cleanser before or after using DR. PIERRE Wondergel Exfoliating Gel?

    8. No. If you use Wondergel on that occasion, it's only Wondergel and no other cleanser is necessary. Of course, if you use Wondergel, say, in the morning, you can use another cleanser in the evening routine. After using Wondergel, just follow-up with a toner. Refer to usage directions printed on back of tube.
     
  8. How long must I massage DR. PIERRE Wondergel Exfoliating Gel on my face?

    9. Until you feel the tiny lumps coming off your skin surface -- usually within a minute. Refer to usage directions printed on back of tube.
     
  9. Can I leave DR. PIERRE Wondergel Exfoliating Gel on my face for a couple of hours or overnight for enhanced exfoliation/cleansing effect?

    10. No, NEVER do this! Use as per usage directions printed on back of tube.
     
  10. Does DR. PIERRE Wondergel Exfoliating Gel work with abrasive action on my skin?

    11. No, absolutely not. The unique formula works by gently dissolving waxes, dead cells, and debris on your skin, forming them into tiny lumps for easy removal.
     
  11. Where else can I buy DR. PIERRE Wondergel Exfoliating Gel?

    12. Right now, it's only available through online ordering for consumers from all parts of the world. See below for ordering information. In Singapore, you can pop in at our Skincare clinic at 50 East Coast Road, Roxy Square 2, #02-126, or call in your order at 64409388.
     
  12. Can I be a distributor/stockist for DR. PIERRE Wondergel?

    13. Yes, we are open to proposals. If, after using the product, you decide to be one of our distributors/stockists yourself, email sales@pierrechenxu.com
     
  13. Is DR. PIERRE Wondergel Exfoliating Gel safe?

    14. It has been in the market since 1990. Millions have used it and its quality and efficacies have been widely endorsed by consumers at large. Moreover, we have obtained a Scientific Certificate of Analysis and Free Sale Certificate from our Health Ministry.
     
  14. Does DR. PIERRE HERBAL SKINCARE manufacture other products?

    15. Yes, Wondergel Blackhead Remover is only one among our many unique herbal products. We manufacture a wide range of herbal cleansers, toners, active masks, active day creams, active toners, anti-UV day creams, active night creams, special treatment range and even a professional salon range.
* Formerly known as Wondergel Blackhead Remover


FULL 30-DAY MONEY-BACK GUARANTEE if not completely satisfied!

If not completely satisfied with any Dr. Pierre Herbal Cosmeceuticals Skincare retail product, return the item(s) within 30 days from the date of receipt to receive a full refund (less the shipping & handling charges paid) within 14 days of receipt of your returned products. Refund will either be by Check or by way of crediting to your Credit Card/PayPal account, and you'll be duly notified by email once credit is effected. Full money-back guarantee applies only to RETAIL ORDERS, and NOT Free product(s).

Note : Identical products from the same customer, whether from one order or from seperate orders, cannot be all returned used or opened. Only one piece that has been used (half full) or opened can be returned.

Please call +65-92722762 OR email us at sales@pierrechenxu.com for details on your order or the refund.